TANG MY, Sang; NGUYEN QUOC ANH. Impact of Operational Performance and Service Quality Experience on Customer Satisfaction and Loyalty. Ianna Journal of Interdisciplinary Studies , [S. l.], v. 7, n. 2, p. 223–235, 2025. Disponível em: https://iannajournalofinterdisciplinarystudies.com/index.php/1/article/view/675. Acesso em: 17 jul. 2025.