1.
Tang My S, Nguyen Quoc Anh. Impact of Operational Performance and Service Quality Experience on Customer Satisfaction and Loyalty. IJIS [Internet]. 2025 Jun. 5 [cited 2025 Jul. 17];7(2):223-35. Available from: https://iannajournalofinterdisciplinarystudies.com/index.php/1/article/view/675