The Predictive Power of Level of Education, Personal Relation, Stress Resilience, and Welfare on Officers’ Performance in the Work Environment

Abstract

Background:  In today's dynamic military work environment, officer performance is one of the determining factors of organisational success. Optimal performance not only supports the achievement of organisational goals but also enhances military competitiveness in the region and globally.

Objectives: This study aims to examine the factors that influence officers' performance in the work environment, focusing on the variables of education level, personal relation, stress resilience, and welfare.

Methodology: This research uses a quantitative approach, using the Structural Equation Modeling-Partial Least Squares (SEM-PLS) method with a second-order construct approach and a questionnaire to collect primary data. Data were collected from 175 respondents using a Likert scale (1-7) selected through a stratified random sampling technique.

Results: The level of education has a significant effect on performance, with individuals with higher levels of education tending to perform better. In addition, positive personal relationships in the workplace also lead to improved performance. However, high stress levels were shown to have a negative effect on performance, decreasing performance. On the other hand, welfare, both physical and mental, plays an important role in improving performance.

Conclusion: The study concludes that performance is significantly influenced by factors such as education level, personal relationships, stress level, and welfare.

Unique contribution: This research, through a comprehensive and multidimensional approach, contributes to broadening our understanding of the factors that influence performance.

Key Recommendation: To improve overall performance, the Indonesian Air Force is advised to increase support for educational development and personal relations and pay more attention to stress management and officer welfare.